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App news info updates

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Posted: 30.01.2023  ·  #1
App info: on Android, you can make the map full screen, this isn't showing on iOS(apple), there will be an update soon 🙂

App info: if you've left a review on a place and only see your review not your name and date, this will be added in soon 👍👍


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Re: App news info updates

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Posted: 31.01.2023  ·  #2
App registering; there are a few small issues that we hope to fix today. But mostly the problems are that some haven't verified their email and so therefore will not get a code sent to them for a new password.
Please check your spam folders to see if you got the verification email 👍😁


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Re: App news info updates

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Posted: 31.01.2023  ·  #3
We are gong to add more notifications so that users know whats going on..

Example:

No spaces in username when registering, no spaces in your surname either or special characters. So O'Brien won't work, nor will
O Brien. It needs to be "OBrien"

There willbe boxes advising of those on registration.

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LPG

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Posted: 01.02.2023  ·  #4
Can someone remove the Cookstown LPG from the new app. Its gone about 6 Mt's ago. That's 3 pumps gone in the Cookstown/ Dungannon area in the past 2 years.


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Re: App news info updates

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Posted: 01.02.2023  ·  #5
Quote by augharan

Can someone remove the Cookstown LPG from the new app. Its gone about 6 Mt's ago. That's 3 pumps gone in the Cookstown/ Dungannon area in the past 2 years.


Seems to be the plan Billy, LPG disappearing from the forecourts in Ireland.
Refreshing to travel in France where it is so widely available.
I'll pass the info on via the app.
Thanks for the heads up.

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Re: App news info updates

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Posted: 01.02.2023  ·  #6
 


On the android App when I click on show full listing to read reviews it goes to the above view but does not actually show any review.

The app then freezes and I have to restart it. Just wonder is this happening to anyone else?


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Re: App news info updates

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Posted: 01.02.2023  ·  #7
There has been three updates released, have you got the latest?


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Re: App news info updates

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Posted: 01.02.2023  ·  #8
Quote by Ally

There has been three updates released, have you got the latest?


Not sure.
Is there a way to check what version the installed app is from within the app?

I will try an uninstall and reinstall.

Thanks.


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Re: App news info updates

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Posted: 01.02.2023  ·  #9
Yea, before logging in, bottom right hand corner.


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Re: App news info updates

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Posted: 02.02.2023  ·  #10
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App news info updates

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Posted: 02.02.2023  ·  #11
I looked to add a gas supplier, clicked on add a site got the welcome back,sign in to continue.
I can't sign in to the app .still getting the message, "those details don't seem to be correct"
I have used, user name and password. used email and password. changed password, did it again to no avail.
tried to register and it told me, was told my email was already used. ?


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Re: App news info updates

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Posted: 02.02.2023  ·  #12
Quote by sprinter

1. I looked to add a gas supplier, clicked on add a site got the welcome back,sign in to continue.
2. I can't sign in to the app .still getting the message, "those details don't seem to be correct"
3. I have used, user name and password. used email and password. changed password, did it again to no avail.
4. tried to register and it told me, was told my email was already used. ?


1. You weren't logged in
2. Wrong password
3. It's username and password
4. You can't register if already registered
5. I have checked your account and all is fine

Have you the latest version?

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Re: App news info updates

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Posted: 02.02.2023  ·  #13
v1.0.14 live on androids play store


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Trouble Accessing App

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Posted: 02.02.2023  ·  #14
I seem to be having the same issue. Trying to log in but not recognising any passwords or my email.


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Re: App news info updates

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Posted: 02.02.2023  ·  #15
Just down loaded it, haven't had a proper play yet but it looks great , well done to all involved .

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Re: App news info updates

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Posted: 02.02.2023  ·  #16
Quote by Mazzer

I seem to be having the same issue. Trying to log in but not recognising any passwords or my email.


Did you verify your email with the code?


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Re: App news info updates

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Posted: 02.02.2023  ·  #17
I tried that but not recognising anything unfortunately.


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Re: App news info updates

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Posted: 02.02.2023  ·  #18
You can't log in if you haven't verified your email.


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Re: App news info updates

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Posted: 02.02.2023  ·  #19
Looks very professional, great job, thanks for all the it took to put it together

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Posted: 02.02.2023  ·  #20
Downloaded App again. Tried to verify e-mail but not sure if I actually did as I didn't get a code.

Map half size of phone screen is that right or can it be made the size of the whole screen?


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App news info updates

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Posted: 02.02.2023  ·  #21
Quote by Ally

Quote by sprinter

1. I looked to add a gas supplier, clicked on add a site got the welcome back,sign in to continue.
2. I can't sign in to the app .still getting the message, "those details don't seem to be correct"
3. I have used, user name and password. used email and password. changed password, did it again to no avail.
4. tried to register and it told me, was told my email was already used. ?


1. You weren't logged in
2. Wrong password
3. It's username and password
4. You can't register if already registered
5. I have checked your account and all is fine

Have you the latest version?


i have uninstalled and reinstalled it twice from play store , and the version shown down in the right corner when I click profile is v1.0.13 that is the same as earlier today.


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Re: App news info updates

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Posted: 03.02.2023  ·  #22
Quote by Sojim



Map half size of phone screen is that right or can it be made the size of the whole screen?


You can on Android. ios shortly.


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Re: App news info updates

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Posted: 03.02.2023  ·  #23
I registered it on the work phone.
iPhone/latest iOS
Entered email and got reg code right away.
Entered it and everything worked.
Took less than a minute.

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Re: App news info updates

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Posted: 03.02.2023  ·  #24
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Re: App news info updates

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Posted: 03.02.2023  ·  #25
Quote by sprinter

I looked,.......


Martin, try killing the app, load again, make sure you type it correctly and let me know what happens please

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Re: App news info updates

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Posted: 03.02.2023  ·  #26
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App news info updates

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Posted: 03.02.2023  ·  #27
Quote by Ally

Quote by sprinter

I looked,.......


Martin, try killing the app, load again, make sure you type it correctly and let me know what happens please


OK, uninstalled and reinstalled now it's showing v1. 0.14
When I try profile sign it tells me details don't seem to be correct. I did the password reset, so the email is correct and the password is correct.
I then tried with the upper and lower case S in sprinter. Same message.
I tried to reregister but it tells me the email is in use.? 🤔


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Re: App news info updates

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Posted: 03.02.2023  ·  #28
Quote by sprinter

Quote by Ally

Quote by sprinter

I looked,.......


Martin, try killing the app, load again, make sure you type it correctly and let me know what happens please


OK, uninstalled and reinstalled now it's showing v1. 0.14
When I try profile sign it tells me details don't seem to be correct. I did the password reset, so the email is correct and the password is correct.
I then tried with the upper and lower case S in sprinter. Same message.
I tried to reregister but it tells me the email is in use.? 🤔


I think :-/ that if you mistype a letter and use the backspace to delete it and put in the correct letter/character the correction doesn't register. Also, I think any symbols, # @, etc must be typed on the numeric pad, not the alpha pad (option on android phones)
Due to 'fat finger' errors I needed half a dozen attempts this morning. When I closed the app and re-opened it, carefully making no mistakes, and went to the numeric keypad for the @ in my email address and the # in my password I got in ok.
I spoke to Ally about it and he said he will talk to the developer about my theory.

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App news info updates

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Posted: 03.02.2023  ·  #29
Quote by baguette

Quote by sprinter

Quote by Ally

Quote by sprinter

I looked,.......


Martin, try killing the app, load again, make sure you type it correctly and let me know what happens please


OK, uninstalled and reinstalled now it's showing v1. 0.14
When I try profile sign it tells me details don't seem to be correct. I did the password reset, so the email is correct and the password is correct.
I then tried with the upper and lower case S in sprinter. Same message.
I tried to reregister but it tells me the email is in use.? 🤔


I think :-/ that if you mistype a letter and use the backspace to delete it and put in the correct letter/character the correction doesn't register. Also, I think any symbols, # @, etc must be typed on the numeric pad, not the alpha pad (option on android phones)
Due to 'fat finger' errors I needed half a dozen attempts this morning. When I closed the app and re-opened it, carefully making no mistakes, and went to the numeric keypad for the @ in my email address and the # in my password I got in ok.
I spoke to Ally about it and he said he will talk to the developer about my theory.

@baguette
"Also, I think any symbols, # @, etc must be typed on the numeric pad, not the alpha pad"
Colin, I think you have hit on the problem, I did it that way, I typed the numbers and symbols on the second numerical pad and bingo logged in. 👏👏👍

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Re: App news info updates

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Posted: 03.02.2023  ·  #30
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Re: App news info updates

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Posted: 03.02.2023  ·  #31
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Re: App news info updates

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Posted: 03.02.2023  ·  #32
App FAQ 03/02/2023

1. Both apps iOS and Android now released and on version 1.0.14
2. When will be the final release? Never. We have mountains of stuff coming to you.
3. are all bugs fixed? No, but as we find them we fix them, we may also change stuff, we are at very early stages for the app.
4. We want your places!!! All over Europe please add add add 🥰
5. We want all your reviews!! Reviews are what makes each place.
6. User photos to existing places are coming 👍
7. I feel emotional on this date, see random 8. Indulge me 😁
8. Today in 1959, three stars, Buddy Holly, Ritchie Valens and the Big Bopper plus the pilote Richard Peterson lost their lives in a plane crash in the early hours of the morning, they were trying to get to their next stop early as they were freezing when the bus heater had broken down many times in -20 conditions, bad weather amongst other things caused the plane to crash, they were all killed instantly. I have been a Buddy Holly fan all my life.

I have a dedicated topic on Motorhome Craic you need to be logged in to see the pictures.

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Re: App news info updates

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Posted: 03.02.2023  ·  #33
I had tried to register a couple of days ago on IOS app but failed to complete.
Updated the app tonight and no issues getting registered.
Seems a major improvement but will take a little time to explore options

Ken

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Re: App news info updates

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Posted: 04.02.2023  ·  #34
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Re: App news info updates

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Posted: 04.02.2023  ·  #35
🙁 still can't sign in! Tells me e-mail & Password not compatible.

I ask for new code to be sent via e-mail but no code arrives!

Don't know what I'm doing wrong🤔

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App news info updates

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Posted: 04.02.2023  ·  #36
Quote by Sojim

🙁 still can't sign in! Tells me e-mail & Password not compatible.

I ask for new code to be sent via e-mail but no code arrives!

Don't know what I'm doing wrong🤔


Scroll back up to post 29, then try that using your username to sign in, not your email.


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App news info updates

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Posted: 04.02.2023  ·  #37
Quote by Ally

So everyone happy now? Well happier maybe? :)

We have loads coming, and it will be continually improving.

We have a list 😁


It would probably help if you can get them to provide the facility to view your password as you sign in, that way you can see if you have imputed it correctly. 🤔

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Re: App news info updates

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Posted: 05.02.2023  ·  #38
Quote by Sojim

🙁 still can't sign in! Tells me e-mail & Password not compatible.

I ask for new code to be sent via e-mail but no code arrives!

Don't know what I'm doing wrong🤔


You're not registered.


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Re: App news info updates

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Posted: 05.02.2023  ·  #39
I had the same problem so i re registered using a new email and password and it worked first time

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Re: App news info updates

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Posted: 05.02.2023  ·  #40
No politics.

For those of you slightly miffed at NI being classed as GB instead of UK in telephone numbers, this is how Google is managing those listings.

We are looking for a work around.

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